Where Every Child's
Journey Begins

These Terms & Conditions govern your use of the Cambridgeshire International Preschool Cavite website, the online appointment booking, the enrollment form and the parent portal, and the services the Center provides to your child. In these terms, "the Center", "we" and "us" mean Cambridgeshire International Preschool Cavite; "you" means the parent or legal guardian who books, enrolls or signs in; and "your child" means the child you enroll.

1. Who May Agree to These Terms

You must be the parent or legal guardian of the child, or a person with legal authority to make decisions for the child, and at least 18 years old. By continuing, you confirm that the information you give is true and that you are entitled to enroll the child.

2. Appointments and Visits

• Assessment and orientation appointments are free and carry no obligation to enroll.
• Appointments are booked online for an available weekday time slot. Weekends, public holidays, class suspensions and other days the Center has closed cannot be booked.
• A booking made through the website must be verified with the code sent to your email address. An unverified booking does not hold its slot.
• Each time slot can be held by one family only. The Center confirms, reschedules or declines each request and tells you by email.
• If you cannot attend, please cancel using the link in your confirmation email or by contacting the Center, so the slot can be offered to another family.

3. Enrollment and Assessment

• Submitting the enrollment form is an application for enrollment. It does not guarantee a slot.
• Acceptance depends on available slots, the completeness and accuracy of the requirements you submit, and, for therapy and special-needs programs, the outcome of an initial assessment by our professionals.
• A child may be enrolled in one program at a time.
• Original documents (such as the birth certificate, medical records and valid identification) are checked in person by the Center. Information you type into the form must match them.
• The Center may ask for updated information at any time, and may decline or withdraw an application that contains false or misleading information.

4. Fees and Payments

• Tuition, assessment, therapy and miscellaneous fees are payable according to the invoice and schedule issued upon acceptance.
• An enrollment is approved, and the slot confirmed, only once the required reservation fee or down payment has been received.
• Fees once paid are non-transferable and non-refundable, except where the law requires otherwise.
• An official receipt is issued for every payment received. Payments and balances can be viewed in the parent portal.
• Prices, fees and payment arrangements may be changed for future terms with notice. A change never applies to an invoice already issued.

5. Installment Payment Plans

Where the Center approves it, an invoice may be settled through an installment plan instead of a single payment. If an installment plan is granted:

• The plan is issued in writing as a numbered schedule stating the amount and due date of each installment. The installments together always equal the full invoice amount; no discount arises from paying by installment.
• Each installment is due on or before its stated due date. An installment that is not settled by that date is treated as overdue on its own, regardless of the status of the remaining installments.
• Payments are applied to the earliest unpaid installment first. Part-payment of an installment does not defer its due date.
• An official receipt is issued for each installment received. The invoice is marked fully paid only when every installment in the schedule has been settled.
• The Center may suspend services, withhold the release of records, reports, or assessment results, or cancel the remaining plan and call in the entire outstanding balance where installments remain unpaid after written notice.
• Amounts already received under a plan are non-refundable on the same basis as any other fee, and a cancelled or withdrawn enrollment does not extinguish installments that fell due while the child was enrolled.

6. Schedules, Sessions and Attendance

• Each child has a schedule of weekdays and a time, set by the Center when the enrollment is approved. Sessions are never scheduled on weekends or public holidays.
• Class programs run in terms with the number of sessions stated for the program. When the Center closes on a scheduled day because of a holiday or a class suspension, a class term is extended so the planned number of sessions can still be delivered.
• Therapy programs follow the therapy schedule agreed with the Center for the length of the therapy term.
• Attendance is recorded by your child's teacher or therapist and can be viewed in the parent portal. An absence is recorded with its reason and is not counted as a delivered session, but the missed day is not automatically rescheduled. Any make-up session is at the Center's discretion.
• Please tell the Center as early as possible when your child will be absent.
• Near the end of a term the Center will remind you, and you may ask to continue for another term through the parent portal. A renewal takes effect once the Center approves it.

7. Therapy Services and Progress Reports

• Therapy is provided by the Center's therapists according to an individual plan based on your child's assessment.
• The therapist records notes for each session. These notes are used to prepare your child's progress report, which is released to you through the parent portal at the end of the therapy term.
• Every child develops at their own pace. The Center works toward the goals agreed with you but cannot guarantee a particular outcome or result within a set period.
• Progress made in therapy is strongest when it is practised at home. We encourage you to follow the strategies recommended in the progress report.
• A progress report, once released to the family, is final and is no longer changed in the portal. Please raise any concern about it with the Center.

8. The Parent Portal and Your Account

• Your portal account is for your use only. Keep your username and password private and do not share them with anyone.
• You are responsible for activity carried out through your account. Tell the Center at once if you think someone else has used it.
• For security, repeated failed sign-in attempts lock the account for a period of time. You can regain access through the Forgot password link.
• You can see only the records of the children enrolled under your account.
• The Center may suspend or deactivate an account that is misused, or when the child is no longer enrolled.
• Keep your email address and contact number up to date in the portal so that notices reach you.

9. Communications

By enrolling, you agree that the Center may contact you by email, by phone and through the parent portal about appointments, enrollment decisions, payments, attendance, schedule changes, closures, renewals and your child's progress. These are service messages; the Center does not send advertising. You can change your email preferences in the portal settings, but notices required to run your child's enrollment will still be sent.

10. Class Activities and Photos

• Teachers may post class activities, with photos or files, to the parent portal. A post is visible to the families of children enrolled in that program.
• Photos and files from class activities are shared for your family's personal viewing. Please do not copy, post or share them on social media or elsewhere, especially where other children appear.
• Comments you post on a class activity are visible to the teacher and to the other families who can see that post. Please keep them respectful and relevant.
• If you do not want your child to appear in photos posted to the portal, tell the Center in writing and we will respect your request.

11. Pick-up and Authorization

• Only the parent or guardian, or a person you named as an authorized pick-up on the enrollment form or have since authorized in writing with the Center, may pick up your child.
• The Center may ask for valid identification and may refuse to release your child to anyone it cannot verify, for your child's safety.
• Drop-offs and pick-ups are recorded in the Center's pick-up log with the time and the name of the person.
• Tell the Center in writing, as soon as possible, of any change to the persons authorized to collect your child, including any court order that affects who may collect your child.

12. Health, Safety and Emergencies

• I certify that any medical information I provide, including allergies and conditions, is complete and accurate, and I will tell the Center of any change.
• Please keep your child at home when they are unwell or have a contagious illness, and inform the Center.
• In an emergency, when a parent or guardian cannot be reached immediately, I authorize the Center to give basic first aid and to seek appropriate medical attention for my child's welfare.
• Reasonable costs of emergency medical care are the responsibility of the parent or guardian.

13. Conduct and Respect

The Center is a place for young children. Parents, guardians and visitors are expected to treat staff, children and other families with courtesy. The Center may restrict access to its premises or to the portal for behaviour that is abusive, threatening or harmful to others.

14. Cancellation and Withdrawal

• Withdrawal or cancellation must be communicated to the administration in writing.
• Fees for the period your child was enrolled remain due.
• The Center may discontinue an enrollment for non-compliance with these terms, non-payment, or when continued enrollment is not in the child's best interest, after informing you.

15. Availability of the Website and Portal

The Center works to keep the website and parent portal available and accurate, but they may be unavailable from time to time for maintenance or for reasons outside our control, such as internet or power interruptions. The Center keeps backups of its records. To the extent the law allows, the Center is not liable for loss caused by a temporary interruption of the website or portal.

16. Changes to These Terms

The Center may update these terms, for example when a program, fee or the law changes. The current version is always available on the website, and important changes will be announced to enrolled families. Continuing to use the services after a change means you accept the updated terms.

17. Governing Law

These terms are governed by the laws of the Republic of the Philippines. Any dispute that cannot be settled through discussion with the Center shall be brought before the proper courts of the Province of Cavite.

18. Contact

For questions about these terms, contact Cambridgeshire International Preschool Cavite at cambrigeshirecavite@gmail.com or 0947 816 6888, or visit us at Milagrosa Carmona, Cavite, Philippines.

19. Agreement

By checking the agreement box and continuing, I acknowledge that I have read, understood, and accepted these Terms & Conditions — including the installment payment terms — on behalf of my child. I confirm I have separately read the Data Privacy Notice.

Cambridgeshire International Preschool Cavite respects your privacy and your child's. This notice explains what personal information we collect through our website, online booking, enrollment form and parent portal, why we collect it, who can see it, how we protect it, and the rights you have. We process personal information in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission.

1. Who We Are

Cambridgeshire International Preschool Cavite, located at Milagrosa Carmona, Cavite, Philippines, decides how and why your personal information is processed. In the language of the Data Privacy Act, the Center is the personal information controller. Questions and requests about your personal information are handled by the school administration, whose contact details are at the end of this notice.

2. What We Collect

• When you book an appointment: your name, contact number and email address, your child's name and age, the programs you are interested in, and your preferred date and time.
• When you create a portal account: your name, username, email address, contact number and password, and a profile picture if you choose to add one. Your password is never stored in readable form.
• About your child, from the enrollment form: full name, date of birth, age, sex, citizenship, religion, languages spoken, height and weight, and home address.
• About the parents or guardians: names, occupations, contact numbers and email addresses.
• About the persons you authorize to collect your child: their names, relationship to the child, contact numbers, and the type and number of the identification they will present.
• Health information: medical history, allergies and conditions, and, for therapy programs, the initial assessment, including communication, behavior, social and attention baselines, your concerns and the goals agreed with you.
• Records created while your child is enrolled: schedules, attendance and reasons for absence, class session notes, therapy session notes, progress reports, drop-off and pick-up records, invoices, payments and receipts.
• Class activity posts, with any photos or files the teacher attaches, and the comments you post on them.
• Technical information: the date and time you sign in or out, your device's IP address, and a record of the actions taken in the portal, kept as an activity log for security.

3. Sensitive Personal Information

Your child's health records, assessment results, therapy notes and progress reports, and details such as age, religion and government-issued identification numbers, are sensitive personal information under Section 3(l) of the Data Privacy Act. We collect them only because they are needed to care for and teach your child safely, we process them with your consent, and we give them the highest level of protection described in this notice.

4. Children's Information

Our services are for young children, who cannot give consent themselves. The parent or legal guardian gives consent on the child's behalf when enrolling. We collect only what we need to care for, teach and keep the child safe, and we handle every child's information in the child's best interest.

5. How We Collect It

• Directly from you, through the booking form, the enrollment form, the parent portal and your conversations with our staff.
• From our teachers, therapists and administrators, who record attendance, session notes, assessments, progress reports and payments in the portal.
• Automatically from the portal, which keeps sign-in and activity records for security.
• When you give us information about another person, such as an authorized pick-up person, you confirm that they know and agree that you are sharing it with the Center.

6. Why We Use It

• To answer inquiries and manage appointment bookings, including verifying your email address.
• To evaluate the application and decide on enrollment.
• To plan, deliver and record classes and therapy sessions, and to prepare progress reports.
• To keep your child safe: checking who may collect your child, recording drop-offs and pick-ups, and responding to a medical emergency.
• To issue invoices, record payments and provide official receipts and statements of account.
• To send service messages: appointment confirmations, enrollment decisions, payment and renewal reminders, schedule changes, closures and announcements.
• To secure the website and portal, prevent unauthorized access and keep an audit trail.
• To meet obligations required of us by law, and to establish or defend legal claims.

7. Our Basis for Processing

We process personal information on the grounds allowed by Sections 12 and 13 of the Data Privacy Act: your consent; the enrollment agreement between you and the Center; our legal obligations; the protection of your child's life and health in an emergency; and our legitimate interest in keeping our systems and records secure. You may withdraw your consent at any time, as explained below.

8. Who Can See It

Inside the Center, access is limited by role, so each person sees only what they need:

• The administrator manages enrollments, schedules, payments and records.
• Your child's assigned teacher or therapist sees the records of the children assigned to them.
• You see only the records of the children enrolled under your account.
• Class activity posts are visible to the families of children enrolled in that program.

We do not sell your personal information, and we do not share it for advertising or marketing.

9. Service Providers and Other Disclosures

• Our website and portal are run on the servers of a commercial web hosting provider, and our emails are sent through an email delivery service. These providers process information only on our instructions and only to provide their service. Their servers may be located outside the Philippines. Under Section 21 of the Data Privacy Act, the Center remains responsible for your information when it is processed by them.
• Some fonts, icons and charts on our pages are loaded from third-party content delivery networks, which receive your device's IP address when the page loads.
• In an emergency, we share necessary health information with doctors, hospitals or emergency responders caring for your child.
• We disclose information to government agencies or the courts only when the law requires it, or with your written consent.

10. Cookies

Our website uses only the cookies needed to make it work: one keeps you signed in and protects your session, and another protects forms against misuse. If you tick "Keep me signed in", a cookie remembers your sign-in on that device. We do not use advertising or tracking cookies.

11. How Long We Keep It

• Appointment and enrollment records are kept while they are needed to process the request.
• Your child's records are kept for as long as your child is enrolled, and afterwards only for as long as the law requires, or as reasonably needed to answer a records request or resolve a dispute.
• Financial records are kept for the period required by tax and accounting laws.
• Backup copies of the database are taken every night and replaced automatically after seven days.
• When information is no longer needed, it is securely deleted or anonymized, and printed records are securely disposed of.

12. How We Protect It

• Every account has its own username and password, and passwords are stored only in encrypted (hashed) form.
• Access is role-based, so an account can open only the records it needs.
• Repeated failed sign-in attempts temporarily lock the account, to stop password guessing.
• The website is served over an encrypted (HTTPS) connection.
• Actions taken in the portal are recorded in an activity log that the administrator can review.
• The database is backed up every night so records can be restored after a failure.
• Printed records are kept in locked storage, and staff who handle children's information are expected to keep it confidential.

13. If a Data Breach Happens

If there is a security incident that is likely to put your rights at real risk, we will act at once to contain it, and we will notify you and the National Privacy Commission within seventy-two (72) hours of learning of it, as required by the Commission's rules on personal data breach management (NPC Circular No. 16-03). The notice will say what happened, what information was affected, what we are doing about it, and what you can do to protect yourself.

14. Your Rights

Under the Data Privacy Act you have the right to:

• Be informed whether your or your child's personal information is being processed, and how (Section 16).
• Access the personal information we hold about you and your child, and how it has been used (Section 16).
• Object to processing, including processing based on consent.
• Dispute inaccurate or incomplete information and have it corrected (Section 16).
• Suspend, withdraw, or ask us to block, remove or destroy your personal information, subject to records we must keep by law (Section 16).
• Obtain a copy of your information in a structured, commonly used electronic format (data portability, Section 18).
• Be indemnified for damages caused by inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal information (Section 16).
• File a complaint with the National Privacy Commission.

Withdrawing consent does not affect processing already done, and it may mean we can no longer provide some services, for example therapy that depends on recorded assessments.

15. How to Exercise Your Rights

You can correct many details yourself in the parent portal's Settings. For anything else, contact the school administration at cambrigeshirecavite@gmail.com or 0947 816 6888, or visit us at Milagrosa Carmona, Cavite, Philippines. We will verify your identity before acting on a request, so that no one else can obtain or change your family's information.

16. Keeping Your Information Accurate

Please keep your contact details, your child's health information and the list of persons authorized to collect your child up to date, and tell us of any change.

17. Changes to This Notice

We may update this notice when our services, our systems or the law change. The current version is always available on our website, and important changes will be announced to enrolled families.

18. Consent

By checking the agreement box and continuing, I confirm that I have read and understood this notice, and I consent to the collection, use, storage and processing of my child's and my personal and medical information for the purposes described above.